Gmail’s AI Filters Go Haywire: Spam Floods Inboxes, Users Lose Trust
Google's AI-powered email filters just collapsed - turning inboxes into spam traps for millions. Since 5am PT Saturday, Gmail users report widespread spam misclassification disrupting email sorting.
One user described the situation as 'all the spam is going directly to my inbox,' while another noted 'filters seem suddenly completely busted.'
Google acknowledged the issue through its status dashboard, stating 'We are actively working to resolve the issue.' The dashboard currently shows ongoing classification errors affecting email categorization.
Users are observing unusual patterns with promotions and social emails appearing in Primary inboxes, while legitimate senders are flagged with spam warnings.
The breakdown in Gmail's AI filtering system highlights vulnerabilities in automated email sorting.
As users struggle with compromised inboxes, the incident raises questions about the reliability of machine learning systems in critical communication infrastructure.